Expert media

What is digital marketing and how does it work?

What is digital marketing? Simply put, it's any marketing campaign involving an electronic device or the internet. As a partner, we help companies digital channels such as search engines, social media and email to reach the right people – both existing and new customers.

What digital marketing really means

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Compare your business to a brick-and-mortar store. Traditional marketing involves flyers in your mailbox and ads in the local newspaper. Digital marketing is your online storefront, perfectly placed in the places your ideal customers visit every day: on Google, Facebook, or simply in their inbox.

It's not a complicated or abstract concept. It's a toolbox full of online tactics for finding the right target audience. The goal? To build a relationship and help them solve a problem with your product or service. At its core, it's about creating value and starting a conversation, not shouting at the top of your lungs.

This approach can be an incredible engine for growth. However, the key to success lies not only in knowing the techniques, but especially in how you apply them. A smooth collaboration with an expert partner often makes the difference between trial and error and real results.

More than just online advertising

Many entrepreneurs immediately think of paid advertising when they think of digital marketing. And yes, that's an important aspect, but it's much broader than that. Think of it as an entire ecosystem of mutually reinforcing strategies.

Digital marketing is about building a lasting, two-way relationship with your audience. The key is to be found by customers who are already searching for what you offer.

A strong strategy isn't a one-time action, but an ongoing process. You have to listen, learn, and constantly optimize. It requires a partner who not only masters the technical side but also truly thinks along with you as an extension of your team. This collaboration is crucial for a clear and simple process.

A successful campaign works like a well-oiled team. Each channel plays its own role, but they all work together toward the same goal:

  • SEO (Search Engine Optimization): Makes your 'store' easy to find for anyone looking for it.
  • Content marketing: Fill your storefront with valuable, informative content that attracts customers.
  • Social media: Build a community around your brand and start the dialogue.
  • Email marketing: Maintain personal connections with your most loyal customers.

The building blocks of a successful strategy

A strong online presence isn't built with a single trick. It's a combination of various elements that must work perfectly together. Think of it as a well-functioning team: each player has their own role, but only when they work together do they win the game. The trick is to find the right mix of channels that seamlessly aligns with your goals and, more importantly, your audience.

This requires a clear strategy and a good understanding of what each channel actually does for the bigger picture.

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As you can see above, a well-thought-out approach with greater reach and sharp targeting ultimately leads to a higher Return on Investment (ROI). And that's what matters most for every entrepreneur.

The core channels in harmony

Each channel has its own strengths, but the real magic happens when they reinforce each other. This is where synergy comes in. In a strong partnership, we ensure that all your efforts work together like a well-oiled machine.

What is digital marketing if not a coordinated effort? When you combine content marketing with SEO, your valuable information is effectively found. That same content then feeds your social media and email campaigns.

Let's take a closer look at the key building blocks:

  • Search Engine Optimization (SEO): This is your foundation. SEO ensures that potential customers find you, precisely when they're looking for what you offer. It's a long-term investment that ensures sustainable, organic visibility. If you'd like to learn more, read our article about this. the difference between SEO and SEA.
  • Social media marketing: This is where you build a community and engage in conversation. It's the ideal place to showcase your brand's personality and communicate directly with your followers.
  • Content marketing: This fuels almost all your other channels. By creating relevant, useful, and engaging content, you build trust and authority within your industry. You become the go-to expert.
  • Email marketing: Still one of the most powerful tools for building a direct and personal connection with your existing customers and leads. It's your direct line to maintaining relationships.

A successful strategy weaves these elements together into a strong and cohesive narrative. Finding that perfect balance and ensuring all channels work together to achieve your business goals is where effective collaboration makes all the difference.

Why your business can't do without it

The question is no longer whether your company should do digital marketing, but whether how You use it smartly to grow. It's really quite simple: it's all about connecting directly with your target audience, right where they're already online. It's the most direct route to the hearts and minds of your ideal customer.

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Forget the guesswork and expensive gambles of the past. With digital marketing, every euro invested can be perfectly tracedYou'll immediately see which campaigns are generating leads and which ads are actually selling. This clarity gives you the control to spend your budget wisely and effectively.

Moreover, you can target your message extremely precisely. Think of specific age groups, interests, or even people's online behavior. This not only makes your marketing significantly less expensive than traditional advertising, but also much more relevant to those who see it.

A level playing field for everyone

One of the best things about digital marketing? It makes competition more level. With a well-thought-out strategy and the right partner, a Belgian SME can easily compete with the big boys. Success no longer depends on who has the most money, but on who chooses the smartest approach. Want to know how to do that in practice? Then read our guide on determining your chances of scoring in Google.

The figures show that this approach works. The global digital advertising market was estimated to reach approximately $667 billionThis is expected to grow to over 1.5 trillion by 2030. Companies that don't invest now risk missing out entirely.

The core of modern marketing is no longer about shouting the loudest. It's about engaging in genuine conversations with your customers. This builds trust, improves your offering, and drives sustainable growth.

Collaborating with an expert is essential. Don't think of it as outsourcing tasks, but as adding a specialist to your team. Together, you'll build a strategy that not only provides greater visibility but, more importantly, tangible results that drive your business forward.

Start with a solid plan

The world of digital marketing can seem quite intimidating. So many channels, so many strategies… where do you begin? Don't panic. A good start is simpler than you think. It's not about trying everything at once, but about structure and clear focus, fostering smooth collaboration.

Everything hinges on clear, measurable goals. Ask yourself: what exactly do we want to achieve within, say, three months? Is that more quote requests Inbound, an immediate boost in online sales, or perhaps first building brand awareness? Without a destination on the map, it's impossible to chart the right course.

Know who you're doing it for and where to find them

Have you defined your goals? Perfect. The next, crucial step is to truly understand your target audience. Who is this ideal customer? Where do they hang out online, and what problems keep them up at night? That insight is invaluable. Collaborating with an expert can significantly accelerate this process; we have the tools and experience to quickly and clearly uncover those insights.

Only when you know this can you make smart choices about the channels that suit your budget and ambitions.

  • Do you sell your services to other companies (B2B)? Then LinkedIn and SEO are often the best places to start.
  • Do you have a very visual product? Think fashion or interior design. Then Instagram and Pinterest are your playground.
  • Are you focusing on a local market? Then you simply cannot ignore local SEO and Google Ads.

The smartest approach is almost always: start small, learn quickly. Choose one or two channels, measure what's happening, and adjust accordingly. If something works, then scale up.

This approach lays a solid foundation for long-term growth, without wasting unnecessary money or time.

By the way, do you want to boost your own marketing knowledge or that of your team? It's good to know that there are subsidies available for this. Find out how you can SME portfolio for advice and training You can use this to lighten your investment. A good partner will help you make the most of these opportunities.

The power of a strategic partnership

Digital marketing isn't something you can just add on. Companies that truly succeed don't see it as a to-do list to check off, but as a dynamic interplay. Choosing a specialist as a partner is often the strategic move that makes the difference between stagnation and sustainable growth.

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Of course, an external partner brings a wealth of expertise. We live and breathe the channels, understand the algorithms, and have learned from experience what works and what doesn't. But our value extends far beyond just technical knowledge. We bring a fresh, objective perspective to your business, free from the internal habits and blind spots that creep in over time.

That outside perspective is invaluable for identifying new opportunities and keeping your strategy sharp. A good partner challenges you, asks the right questions, and helps you make smarter choices in an open and honest collaboration.

More than a supplier: an extension of your team

A truly fruitful collaboration is built on more than just a contract. It is a relationship that revolves around transparent communication, shared goals and mutual trustYou're not looking for an order picker, but a strategic extension of your own team.

The core of a strong partnership? Proactivity. You want a partner who doesn't wait for instructions, but instead comes up with ideas, identifies trends, and helps you stay ahead in a market that never stands still.

The digital world can be downright overwhelming at times. A strategic partner is your guide. We help you cut through the clutter, focus on what truly delivers results, and unravel the complexity, keeping the process simple and transparent.

In an ideal scenario, the collaboration feels almost natural. The lines of communication are short, the goals are crystal clear, and you feel a shared responsibility for the end result. This allows you to focus on what you do best: running your business. That kind of partnership is the key to unlocking your full potential. what digital marketing can be leveraged to achieve your business goals.


Any questions about digital marketing?

When you're just starting to explore what digital marketing is, you're probably left with a lot of questions. And that's understandable. Let's review the most common questions so you can get started with more confidence.

What budget should I start with?

The question everyone asks! The beauty is: there's no magic starting amount. Digital marketing is as flexible as you want it to be. You can easily start small, for example, with a modest budget for some local advertising on Google or Facebook.

See something that's catching on? Then you scale up. It's not about spending as much money as possible, but about investing wisely where it yields the most return. A good partner helps you maximize every euro.

How quickly can I expect results?

That depends entirely on the route you choose. With paid advertising (think Google Ads or social media ads), you can sometimes generate your first visitors or leads within a few days. Ideal for a quick start.

Other strategies, like SEO and content marketing, are more of a marathon than a sprint. Think of it as a long-term investment. It often takes 3 to 6 months before you really see a noticeable difference. A strong approach therefore almost always combines quick actions with a long-term vision.

There's no such thing as the "best" channel. The ideal channel is simply where your target audience is. Consider where your customers spend their time online and ensure you're visible there with a message that resonates with them.

A few examples? If you sell visually stunning products, Instagram and Pinterest are invaluable. Are you targeting other businesses (B2B)? Then LinkedIn is often the most logical choice.


Still finding the world of digital marketing a maze? A strategic partner can show you the way. Expert media We work together to build a clear strategy and an approach that really works. Discover on our website how we can help your business grow.

Written by Erwin De Troch

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